Privacy Policy

This policy covers www.rktechnocares.com, the website of RK Techno Cares, an independent appliance repair business in Bangalore. It explains what we learn about you when you use the site or contact us, and what we do with it.

• Contact form: your name, email address, subject and message, exactly as you type them.
• Calls and WhatsApp: your phone number and whatever you choose to tell us about the appliance, its fault and your location for the visit.
• Basic technical data: things your browser sends automatically, such as IP address, device and browser type and the pages requested. Our hosting provider keeps these in server logs.

We do not take payments on this website, so we never collect card or bank details here.

• To reply to your enquiry and arrange a visit.
• To diagnose, quote and carry out repairs, and to honour the warranty.
• To keep the site working, secure and free of spam.
• To meet legal or accounting obligations when they apply.

We do not sell your information, and we do not send marketing you have not asked for.

• Web3Forms delivers contact form messages to our inbox.
• Vercel hosts the website.
• Google Maps provides the embedded map. Loading it may let Google receive technical data and set its own cookies.
• WhatsApp carries your messages if you contact us there, under its own terms and privacy policy.

We may also disclose information if the law requires it. Each of these providers has its own privacy policy, which we do not control.

We do not use advertising cookies. If we add analytics later, we will describe it here. You can block or delete cookies in your browser settings, and the site will still work.

Enquiries and job details are kept for as long as needed to complete the work, cover the 90-day warranty and meet legal obligations. After that we delete them or remove anything that identifies you.

We use reasonable technical and practical safeguards, including encrypted connections to the site. No online service can promise complete security, so please avoid sending sensitive details you do not need to share.

You can ask us to show you what we hold about you, correct it, or delete it, and you can withdraw permission for us to contact you. We may need to confirm who you are first. Use the contact details below.

The site is meant for adults arranging repairs. We do not knowingly collect information from children. If you think we have, tell us and we will remove it.

If we change how we handle data, we will update this page and the date at the top.

For anything about your privacy, reach us here:

• RK Techno Cares, Bangalore, Karnataka
• Email: info@rktechnocares.com
• Phone: 9741249192 or 9740859192
• Hours: Mon-Sun, 9:00 AM – 7:00 PM